OKX registration and identity checks: from referral link to account status
Use your own information, then check permissions and your actual referral relationship.
Read in Chinese →Learning topics
OKX guides
Understand exchange accounts and Web3 wallets separately.
Titles and summaries are in English. Articles marked “Chinese article” open the Chinese original.
12 articles
All articles →Installing and checking the OKX app: common mobile issues
Separate download, installation and login problems to identify the cause.
Read in Chinese →OKX exchange account and Web3 wallet: two responsibilities in one app
A shared brand does not mean shared custody, passwords or recovery methods.
Read in Chinese →OKX funding and trading accounts: check available funds before transferring
Total assets are not the funds available for an order. Locate them before acting.
Read in Chinese →An OKX deposit has not arrived: check sender, blockchain and platform
Locate where the transaction stopped instead of repeatedly refreshing the balance.
Read in Chinese →OKX on-chain withdrawals and internal transfers: choose the right receiving method
Sending to a wallet or another platform user may require different details and checks.
Read in Chinese →Practicing with OKX demo trading: order behavior before strategy evaluation
Demo funds help you learn the interface and rules; demo profits do not prove live trading ability.
Read in Chinese →An OKX limit order is waiting despite the chart price: why?
A chart price does not guarantee your order's queue position or sufficient counterparties.
Read in Chinese →OKX derivatives account modes: collateral, position direction and risk scope
Identify the product and account mode before choosing leverage.
Read in Chinese →OKX orders and account statements: reconstructing a trade's net result
Orders, fills and balance changes are different records that should be reconciled.
Read in Chinese →Backing up an OKX Web3 wallet: identify the wallet type first
Recovery mechanisms differ by wallet type; one method is not universal.
Read in Chinese →Asking OKX support for help: a useful information checklist
Explain where the issue happened to reduce back-and-forth and unnecessary disclosure.
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